Privacy Policy
Last updated: May 5, 2026
1. Controller
Controller for the processing of personal data on this website is Inter IT Solutions, owner Nikola Milosavljevic, Carl-Schurz Str. 34, 36041 Fulda, Germany, email [email protected], phone 0661/4108-1514.
2. Website operation and server logs
When you visit the website, technical data such as IP address, browser information, device data, requested URL, referrer, and access time may be processed to ensure security, stability, abuse prevention, and proper delivery of the website.
The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and technically reliable operation of the website.
3. Contact inquiries
If you contact us via the contact form, we process your name, email address, message, and any project-related details you submit, including selected templates, modules, or packages.
The purpose is to answer your request, prepare an offer, and document business communication. The legal basis is Article 6(1)(b) GDPR for pre-contractual communication and Article 6(1)(f) GDPR for efficient business correspondence.
4. Newsletter and double opt-in
If you register for the newsletter, we process your email address and language preference. The subscription is only activated after you confirm it through a double opt-in email.
Before confirmation, your email address is used only to send the confirmation request and is not added to the active newsletter list. The legal basis is Article 6(1)(a) GDPR.
5. Chat, live support, and AI features
If you actively use chat or request live support, we process the chat content, session identifiers, and, for live support, the contact details you enter such as name and email address.
AI-assisted chat requests may be transmitted to model providers used to generate answers, currently including OpenAI and DeepSeek. Please do not submit sensitive information through the AI chat. The legal basis is Article 6(1)(b) GDPR, Article 6(1)(f) GDPR, and - where consent is requested - Article 6(1)(a) GDPR.
6. Recipients and processors
We use technical service providers for hosting, database and application infrastructure, email delivery, security, and support communication. Data may also be processed by providers used for AI chat and live-support infrastructure.
Where we use processors, they process data only on our behalf and under contractual safeguards where legally required.
7. Third-country transfers
If personal data is processed outside the EU or EEA, we rely on appropriate safeguards where required, such as adequacy decisions, standard contractual clauses, or comparable lawful transfer mechanisms together with additional technical and organizational measures.
8. Storage periods
We store personal data only for as long as necessary for the stated purposes, to handle business communication, to fulfil contractual obligations, or to comply with statutory retention requirements.
Newsletter data is stored until consent is withdrawn or the subscription is otherwise ended.
9. Cookies and similar storage
Information about cookies and similar technologies can be found in our cookie policy.
10. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability, objection, and - where processing is based on consent - withdrawal of consent with future effect.
You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your workplace, or the place of the alleged infringement.
11. Contact regarding privacy
If you wish to exercise your rights or have questions about data protection, please contact us at [email protected].

